These days each product reaching market is labelled as top quality - no matter if it`s a toy or a car or an application. Everyone talk about quality, quality is everywhere and at the same time quality by nature is a tricky thing to define and measure. To give you an example, imagine a two new brand cars from a two different car manufacturers like for example BMW and Fiat. Dealers of both brands will tell you that their cars are top quality and in fact that is true! The problem starts when you try to understand what top quality means for both car manufacturers - what are their standards of quality. What Fiat can consider as top quality might be completely not acceptable for BMW. From client perspective what really important is to understand how to measure quality in a standards driven way. As an example let's compare a European car safety performance assessment rating for both brands (NCAP is rated from 1 to 5 stars where 5 stars is given for most safety cars). In this rating ca...
Damian Zapart, Principal Engineering Manager @ Microsoft - official blog.